Compatibility
Which VR headsets is the Conquest Pro compatible with?
The Conquest Pro headphones have been tested with original Meta Quest 2 and Quest 3. The universal clamp design and 360 degree arm rotation is not a guarantee for compatibility, but the headphones should be compatible with most VR headsets.
Does Conquest Pro work with 3rd party straps for Meta Quest 2?
Yes, it has been tested with straps from Kiwi Design and BOBOVR.
Which Quest 2 straps will the Conquest Pro work with?
The Quest 2 soft strap, Quest 2 elite strap and the Quest 2 elite strap with battery. It also works with 3rd party Quest 2 straps.
Will the Conquest Pro fit in my Oculus Quest 2 carry case?
No, they will not fit in the Quest 2 case. We recommend carrying the headphones separately in the custom case provided.
Comparison
Why are Conquest headphones so comfortable?
They are very comfortable because of the 5-way adjustability and high quality memory foam ear pads. Plus they are designed to be placed lightly on-ear without pressuring the ear's pinna.
What makes the Conquest sound profile unique?
Conquest drivers are custom designed for VR, excellent for spatial and environmental 3D audio and a unique slow drop-off that keeps bass strong without pressuring the ear.
How exactly is Conquest Pro audio better than the built-in VR headset audio?
A completely immersive audio upgrade, deeper bass, no more disturbance to neighbors, noise isolation and overall a much more louder yet private VR experience
How does the weight of the Conquest Pro compare to other popular headphones?
The Conquest Pro weighs about 295 grams, the Logitech G333 weighs 350 grams, and Apple's Air Pod Max weighs 386 grams. Conquest Pro is back weighted to reduce pressure on the cheek bones.
How do Conquest headphones compare to earbuds?
Conquest delivers immersive sound without putting pressure on the inner ear canal. Also, earbuds often cause an occlusion effect, have poor bass and a lower fidelity sound.
How do Conquest headphones compare to over the ear headphones?
Over-ear (circumaural) headphones can get hot and sweaty while Conquest delivers great audio without enclosing the ear, providing for a more comfortable and cooler experience.
How do Conquest headphones compare to on ear headphones?
Unlike regular on-ear (supra-aural) headphones that put significant and direct pressure on the ear, Conquest VR Headphones rest softly on the ear.
Features
Why are the Conquest headphones considered premium quality?
Conquest Pro headphones are designed for immersion and Hi-Res certified for a maximum frequency response. They can reproduce audio from 20 Hz up to 40,000 Hz while most headphones only go up to 22,000 Hz. Plus these headphones are leaders in terms of compatibility and comfort.
How do Conquest Pro headphones achieve their loudness?
They are loud because of the efficient driver design which amplifies sound even with a low power input.
In lab measurements they are about twice as loud as the default audio of the Quest 2.
(This is assuming same volume levels and proper placement of the earpad on the listener's ear.)
How do I adjust the volume level?
Use the volume control of the VR headset BUT NOTE, some headsets such as the Quest 2 have a separate volume setting for the default speakers vs. plugged in headphones. So, when you plug in the Conquest Pro Headphones, re-check the volume setting as it is independent of the volume setting when nothing is plugged in.
Can I adjust the left and right audio levels independently?
No, audio levels change equally for both ears
Do the headphones include active noise cancellation?
No, they offer passive noise cancelation which is still very effective at blocking out external sounds.
What is the benefit of Conquest's Audio Adapt capability?
Great sound without uncomfortable pressure on the ear (pinna), allowing for hours of VR immersion.
Where can I get more information about Hi-Res audio?
Will I disturb my neighbors while using Conquest headphones?
No disturbance to neighbors (sound leak prevention) and privacy for the VR user (people nearby cannot hear your VR experience).
I move a lot in VR, will the Conquest slip?
No, they are designed to stay in place and move with you as you move in VR.
Do Conquest Headphones require charging?
They Don’t require power nor charging and will not drain the VR headset’s battery.
Can I create my own custom discs to personalize my headphones?
Yes you can! Print out your own 1.25" diameter logo discs. See the How-To videos under Support for more information on how to replace the default logo discs.
Can I replace the headphone earpads?
Yes, the earpads are user replaceable, please email support@conquestvr.com if you have an issue with your earpads
What does on-ear design mean?
On-ear means that the earpads of the headphones sits on the outside of the ear (as opposed to in-ear or over-ear)
What are the dimensions of the conquest carrying case and how heavy is it?
What is included in my Conquest headphone purchase?
A left and right headphone, a single 3 endpoint cable, a carrying case, instructions, warranty and a set of logo discs.
Set Up
How difficult is it to install the headphones on my VR headset?
It is a very simple, the entire process should take less than 5 minutes. Please see the video in the How To section.
Will the Conquest headphones fit different head and ear shapes?
The Conquest headphones have 5 different adjustments and are designed to fit every head and ear comfortably
Do I need to re-install the Conquest headphones every time I want to use VR?
No, it is a one-time setup, after which, Conquest is fully integrated with the VR headset
Do I need to remove the Conquest headphones before removing my VR headset?
No, once installed, Conquest is integral to the VR headset and comes off with the VR headset
Can I uninstall my Conquest headphones if I need to travel with my VR hardware?
Yes, you can easily remove the Conquest headphones and take them along with you in the provided carrying case
Do I need to re-align the placement of the earpads every time I get in and out of VR?
No, the earpad angle stays fixed unless you change it
How to fix low volume?
If you are experiencing low-volume, it is likely due to the volume setting and/or the ear pad not being close to your ear. Please see below::
Assuming you have a Quest 2.
1. Volume setting on the Quest
2 should be re-adjusted AFTER plugging in the headphones.
2. To get them closer to your ear, get familiar with the pivot mechanism and "pivot" the arm once on your head and make sure the ear pad is aligned squarely with the angle of your ear.
3. You can also try altering where you clamp onto the VR headset's head strap to make for a better ear seal.
Usage
Which type of games really rock with Conquest Pro headphones?
Rhythm games like Beat Saber, Synth Riders, and Audio Trip, FPS games like In Death: Unchained, Super Hot and Pistol Whip, exercise games like Fit XR, experiences like Henry and Moss, VR concerts and any game where immersive and expansive sound is important (we think that is true for most quality VR games!).
Can Conquest Pro be used with Oculus Link?
These headphones work with the Oculus Link for highly immersive tethered PCVR gaming.
Can Conquest Pro be used during VR workouts?
Yes, great sound makes workouts more fun. Conquest delivers great sound without disturbing those nearby. Plus they can be kept slightly off-ear to prevent sweat buildup on the earpads.
Will the Conquest headphones increase pressure on my nose or cheekbones?
No, because they are back weighted, they actually lift the front of the headphones - off the cheekbones.
Can Conquest headphones be used off-ear?
Conquest headphones are not off-ear in the Valve Index sense but the unique driver design delivers great sound even slightly removed from the ear.
Are Conquest headphones safe for my ears?
Yes, they put less pressure on the external pinna and do not pressurize the ear canal.
What volume is safe when using Conquest Headphones?
Sounds above 85 decibels can cause ear damage if listened to for extended periods of time. We recommend starting with a low volume setting and gradually increasing the volume to a comfortable setting.
Will my ears hurt if I stay in VR for a long time with Conquest headphones on?
As long as you avoid high volume, you can comfortably enjoy Conquest headphones for as long as you have a charged VR headset!
How can Conquest headphones enhance therapeutic or meditative VR experiences?
Yes, with excellent audio, meditations are deeper and therapeutic treatment can be more long lasting.
How do I control the audio volume?
Audio volume is controlled on the VR headset
What's the best way to clean the headphones?
The headphones can be wiped with a slightly damp cloth and the earpads cleaned with disinfectant wipes
Can I use the Conquest for non-VR audio listening?
Conquest Pro headphones' form and function is design only to work with VR headsets (at this time)
Shipping & Returns
Can I return the Conquest headphones if they don’t work for me?
You have 30 days to return the headphones. They must have the original packaging and be undamaged. Please check our Return and Refund Policy
When will I receive my Conquest Pro headphones?
Most orders ship the same day and are delivered in 3-7 days. You will be given a tracking number to monitor your delivery progress.
Do you have different versions of the headphones?
There is only one version at this time.
When will the headphones start shipping?
The headphones will start shipping in October 2022.
How do I return my conquest headphones?
Do I need an RMA to return Conquest Headphones?
How long will it take to get my money back if I return my headphones?
Within 30 days of us receiving the return product
Is it possible to request expedited delivery?
Yes, please select 2-day delivery at the time of checkout
Do you ship internationally?
We ship to Canada and soon we will be shipping to Europe
Can you ship to a PO box?
No, we cannot ship to a PO box
Enterprise
Is Conquest a good solution for training and business use cases?
Yes, they are excellent for training because of greater immersion, minimal sound leakage, reduced disturbance from outside sounds and compatibility with several VR headsets including Pico, HTC and Varjo.
How can Conquest enhance training and other business use cases?
A more immersive experience improves the feeling of presence which leads to improved retention.
How can I learn about business applications for Conquest Headphones?
Do you accept purchase orders?
Yes, we do accept POs for orders greater than 10 units. Please contact info@conquestvr.com for 10+ unit orders.
Do you plan to sell through VARs and systems integrators?
Yes. Please contact info@conquestvr.com if you are a VAR and would like to evaluate the Conquest Pro headphones for your customers.
About
Why did you create Conquest headphones?
We are VR developers and believe that audio is truly half of the VR experience. We wanted to create an audio product for VR headsets that lack dedicated high fidelity audio.
Where are Conquest heapdhones designed and manufactured?
Conquest is designed in Georgia and manufactured in China
What is immersive audio?
Immersive audio in the context of VR is sound delivery to the user that they perceive to be physcially placed accurately in the virtual world they experience (spatial audio) and that is affected accurately by the virtual objects around them (like how sound is perceived in a concert hall, around a corner, etc., known as environmental audio).
What is the frequency response of headphones?
Frequency response is the amplitude output by headphones at different sound frequencies (eg bass, midrange, treble). A flat frequency response (headphone output at different frequencies is equal in amplitude) has been found to be best for reproducing immersive audio.
What is the warranty period?
Can I get replacement parts for my Headphones?
Not at this time but please contact support@conquestvr.com and we will try and help you
How does the risk free guarantee work?
If within 30 days of receiving the headphones, you are unsatisifed for any reason, you can return them for your money back
Do you provide a discount for bulk purchases?
How do I get my headphones repaired during the warranty period?
What does the standard warranty cover
We provide warranty against defects in materials and workmanship when used normally for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser ("Warranty Period").
My headphones are out of warranty, can I get them repaired?
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