Thanks for your purchase!

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition as receive and undamaged.

After we receive your item, our team will inspect it and process your refund.The money will be refunded to the original payment method you used during the purchase. If the product is damaged, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. Return shipment cost is not refunded.

In the case of a manufacturing defect, covered by the product warranty, please contact support for help in returning the product for repair or refund. Return shipment cost is refunded for manufacturing defect scenarios.

If anything is unclear or you have more questions, feel free to contact support@conquestvr.com.